Just F U Microsoft really would like to meat your execs right now and just lay into them.
So the story starts with my outlook email account becoming blocked. No problem just verify its me and reset password right? WRONG!
It is apparently blocked as Microsoft thinks someone has been using my account to spam. Bear in mind this is also my xbox live account (thank god I cancelled my xbox gold subscription with my Credit card otherwise whoever the ba***rd is who hacked it would be buying tons of s**t with it by now).
So I go to recover my account with them resetting it by sending an e-mail to my back-up address...which has mysteriously become some weird gibberish account name (like l_28f9423@microd**ks.com, just an example) which bears no resemblance to my actual back-up account which is in fact my Dads e-mail address.
So I go and start the Questionnaire way of recovering my account and it is so bad.
Usual Bulls**t of Name, Address, Date of Birth etc and then comes the fun part of putting down recent e-mail subjects you have used (its an e-mail for receiving not sending so I have never done that so I leave it blank). Then as it is tied in with my Xbox Live ist asks me what the last 4 digits of my credit card is but heres the thing I cancelled that 2 years ago the details are expired now as I got a new card so I leave that blank too.
I submit and a message comes saying I didn't give enough details for them to verify that its me. What more can I f***ing do!?
So I get in touch calling customer help line and they put me on hold for like f**k knows how long and then just tells me to do the questionnaire online which I scream at him that I have already told him that I have done that s**t! and explain to him my situation. All he comes up with is to create a new account.
Great! just f**king great! Out of curiosity I turn my xbox on to see if my old card details were still saved on it, which I will never know as they have blocked my gamertag and account on that too as it was linked. So I lost my gamertag with something like 40k achievement score and now have to redo all my e-mails to all the s**t that I am signed up for.
Bulls**t customer service and stupid questions that only help if you were trying to recover like 5 minutes after block.
Not even the best bit!
I tried to create a new Outlook account and even though I got my password written down and checked it like 50 times before submitting they continuously claim that my password is incorrect everytime I try to log into my new account.
So Microsoft can go f**k themselves.
My xbox is now in about 6 pieces and counting...and it feels good...
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