Ulthuan

Ulthuan, Home of the Asur
It is currently Thu Jan 24, 2019 7:28 am

View unanswered posts | View active topics


Board index » Hobby discussion / Port of Lothern » Announcements / Website topics

All times are UTC




Post new topic Reply to topic  Page 1 of 1
  [ 24 posts ] 
  Print view Previous topic | Next topic 
Author Message
Ricold
PostPosted: Wed Dec 30, 2015 9:04 am 
Offline
Wise Old Dwarf
User avatar

Joined: Sat Jun 05, 2004 3:23 pm
Posts: 631
Location: Brighton, UK
If you're having issues logging in right now, clear your ulthuan cookie. Due to a slight issue I have had to reprogram the cookie, and the old one will tell you you've logged in, then log you straight back out again. Clearing it appears to solve this issue.

You can click this link to clear your cookie: ucp.php?mode=delete_cookies

_________________
Ricold, Not site owner any more, largely absent. PM me if you want me. PM Prince of Spires if you need the head Loremaster.
Top
 Profile  
Reply with quote  
SpellArcher
 Post subject: Re: Cookie issues
PostPosted: Wed Dec 30, 2015 11:46 am 
Offline
Green Istari

Joined: Sat Sep 13, 2008 11:26 am
Posts: 12330
Location: Otherworld
For those like me who struggle with IT, I am on Android and did this in Chrome by going into Recent Tabs, then Show Full History, then Clear Browsing Data, then leaving only the 'Cookies, site data' box ticked, then choosing Clear.

I was then able to log back into Ulthuan and remain logged in.

_________________
A New Blog (Orcs and Goblins)
viewtopic.php?f=5&t=70550
Cavalry Prince Reloaded
viewtopic.php?f=80&t=70001
Top
 Profile  
Reply with quote  
Nicene
 Post subject: Re: Cookie issues
PostPosted: Wed Dec 30, 2015 2:41 pm 
Offline

Joined: Sun Aug 28, 2011 9:11 pm
Posts: 1018
Location: Blue Ridge Mountains
Thanks! Fixed my problem.
Top
 Profile  
Reply with quote  
John Rainbow
 Post subject: Re: Cookie issues
PostPosted: Sun Jan 03, 2016 5:36 pm 
Offline
User avatar

Joined: Thu Mar 24, 2011 2:47 am
Posts: 3550
Location: PA, USA
Took me a while to find this! Thanks.
Top
 Profile  
Reply with quote  
Shannar, Sealord
 Post subject: Re: Cookie issues
PostPosted: Mon Jan 04, 2016 5:12 am 
Offline
Very Helpful Elf

Joined: Sun Jun 06, 2004 2:10 am
Posts: 3785
Location: Patroling the Sea Lanes
I didn't see this, but I figured the cookies must be the issue. Perhaps making it a more visible announcement would be a good idea. And maybe a bit of a how-to guide, as I'll bet there are many who don't know how to do it.
Top
 Profile  
Reply with quote  
Shannar, Sealord
 Post subject: Re: Cookie issues
PostPosted: Mon Jan 04, 2016 8:09 am 
Offline
Very Helpful Elf

Joined: Sun Jun 06, 2004 2:10 am
Posts: 3785
Location: Patroling the Sea Lanes
Like maybe making it it's own forum section visible from the main page titled "how to fix your log in issues" or something like that. Activity is down enough due to GW changes already, it would be a shame to loose people due to site issues.
Top
 Profile  
Reply with quote  
Malossar
 Post subject: Re: Cookie issues
PostPosted: Sun Jan 10, 2016 2:11 pm 
Offline
Something Cool

Joined: Mon Feb 07, 2011 7:21 pm
Posts: 2309
Location: Northern, California USA
Well I'm as computer idiot as they come but thanks for getting this cleared up. It's been a lonely week!

_________________
Ptolemy wrote:
Im not above whoring myself for a good cause. ;)


Image
Top
 Profile  
Reply with quote  
John Rainbow
 Post subject: Re: Cookie issues
PostPosted: Sun Jan 10, 2016 8:26 pm 
Offline
User avatar

Joined: Thu Mar 24, 2011 2:47 am
Posts: 3550
Location: PA, USA
Shannar, Sealord wrote:
Like maybe making it it's own forum section visible from the main page titled "how to fix your log in issues" or something like that. Activity is down enough due to GW changes already, it would be a shame to loose people due to site issues.

Yeah I think pinning this until it is fixed is a good idea.
Top
 Profile  
Reply with quote  
Ricold
PostPosted: Wed Feb 10, 2016 12:39 pm 
Offline
Wise Old Dwarf
User avatar

Joined: Sat Jun 05, 2004 3:23 pm
Posts: 631
Location: Brighton, UK
I found that the board has a link for clearing the cookie!!

ucp.php?mode=delete_cookies

For anyone still having issues

_________________
Ricold, Not site owner any more, largely absent. PM me if you want me. PM Prince of Spires if you need the head Loremaster.
Top
 Profile  
Reply with quote  
Shannar, Sealord
PostPosted: Wed Feb 10, 2016 12:51 pm 
Offline
Very Helpful Elf

Joined: Sun Jun 06, 2004 2:10 am
Posts: 3785
Location: Patroling the Sea Lanes
Well, that should make it easy.
Top
 Profile  
Reply with quote  
Bolt Thrower
PostPosted: Mon Feb 15, 2016 7:57 pm 
Offline

Joined: Tue May 26, 2009 3:13 am
Posts: 1983
Location: Illinois, USA
using the clear cookie link didn't work on ios safari browser. Not a huge deal but any advice on how to get ios fixed for this bug is welcome!

_________________
Battle Standard Bearer. Don't leave home without it.
Bolt Thrower's High Elves
Top
 Profile  
Reply with quote  
Shannar, Sealord
PostPosted: Mon Feb 15, 2016 9:55 pm 
Offline
Very Helpful Elf

Joined: Sun Jun 06, 2004 2:10 am
Posts: 3785
Location: Patroling the Sea Lanes
I'm not an apple guy, but google told me this:

Quote:
To clear your history and cookies from Safari in iOS 8 or later, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.


Top
 Profile  
Reply with quote  
Bolt Thrower
PostPosted: Mon Feb 15, 2016 10:23 pm 
Offline

Joined: Tue May 26, 2009 3:13 am
Posts: 1983
Location: Illinois, USA
That basically is what I found too, thanks, Shannar!

These are the exact steps I followed that worked for ios cookies:

1. Open “Settings” and tap on “Safari”

2. Scroll to the bottom and tap on “Advanced”

3. Tap “Website Data”

4. Tap “Edit” in the upper right corner, then tap the red (-) minus symbol next to the individual website you wish to remove cookies from followed by the “Delete” button

_________________
Battle Standard Bearer. Don't leave home without it.
Bolt Thrower's High Elves
Top
 Profile  
Reply with quote  
RE.Lee
PostPosted: Sat Apr 02, 2016 12:40 pm 
Offline
User avatar

Joined: Mon Jan 31, 2005 9:22 pm
Posts: 2546
Location: Warsaw, Poland
Wow, I thought I'd never be back! :) This only works when I disable cookies entirely, as soon as I allow them I keep getting logged out again. Any ideas?

_________________
cheers, Lee

Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
Top
 Profile  
Reply with quote  
John Rainbow
PostPosted: Sat Apr 02, 2016 3:18 pm 
Offline
User avatar

Joined: Thu Mar 24, 2011 2:47 am
Posts: 3550
Location: PA, USA
Yeah I've had the odd recurring issue on my phone with this but it's not every time I log in. Only twice I think since the original cookie issue.
Top
 Profile  
Reply with quote  
Ricold
PostPosted: Sun Apr 10, 2016 6:04 pm 
Offline
Wise Old Dwarf
User avatar

Joined: Sat Jun 05, 2004 3:23 pm
Posts: 631
Location: Brighton, UK
I've made another small change that may help, and will probably log you out.

_________________
Ricold, Not site owner any more, largely absent. PM me if you want me. PM Prince of Spires if you need the head Loremaster.
Top
 Profile  
Reply with quote  
RE.Lee
PostPosted: Tue Apr 12, 2016 7:16 pm 
Offline
User avatar

Joined: Mon Jan 31, 2005 9:22 pm
Posts: 2546
Location: Warsaw, Poland
I'm back - its a miracle! :lol: Thanks guys, this seems to have fixed it for me =D>

_________________
cheers, Lee

Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
Top
 Profile  
Reply with quote  
tempaccountLG
PostPosted: Thu Jul 06, 2017 11:17 am 
Offline

Joined: Thu Jul 06, 2017 11:07 am
Posts: 1
Not EXACTLY what this topic was meant for I'm sure, but...

Hello all, and admins in particular. It's Luna Guardian, but I am unable to access my old account due to having forgotten my password and having changed email accounts since my last visit. How would I go about regaining access to my Luna Guardian account? I feel kind of weird in this "rental" :P
Top
 Profile  
Reply with quote  
Prince of Spires
PostPosted: Fri Jul 07, 2017 6:44 am 
Offline
Auctor Aeternitatum
User avatar

Joined: Wed Apr 22, 2009 1:07 pm
Posts: 6923
Location: The city of Spires
tempaccountLG wrote:
How would I go about regaining access to my Luna Guardian account?

Step one is posting here (or sending me a PM, but posting here is fine). Then, someone works some magic and you should now have an email with your new password.

If you want to change the email address attached to your account, you can do so on the user control panel, under "edit account settings"

Welcome back

_________________
Eirik wrote:
Please try to remember that, no matter how 'official' the source seems, rumours are basically just a dictionary combined with a random number generator

For Nagarythe: Come to the dark side.
PS: Bring cookies!

Check out my plog
Painting progress, done/in progress/in box: 167/33/91
Top
 Profile  
Reply with quote  
RE.Lee
PostPosted: Fri Jul 07, 2017 7:25 am 
Offline
User avatar

Joined: Mon Jan 31, 2005 9:22 pm
Posts: 2546
Location: Warsaw, Poland
A lot of the veterans coming back lately, nice to see you again! :D

_________________
cheers, Lee

Elven Field Surgeon, Department of Intensive Care, Resuscitation and Necromancy
Top
 Profile  
Reply with quote  
Luna Guardian
PostPosted: Fri Jul 07, 2017 7:41 am 
Offline
Pendragon
User avatar

Joined: Mon Aug 09, 2004 6:52 am
Posts: 1574
Location: Cold, miserable and expensive Finland
Prince of Spires wrote:
tempaccountLG wrote:
How would I go about regaining access to my Luna Guardian account?

Step one is posting here (or sending me a PM, but posting here is fine). Then, someone works some magic and you should now have an email with your new password.

If you want to change the email address attached to your account, you can do so on the user control panel, under "edit account settings"

Welcome back

I tried to find the PM option, but I couldn't do it without being more active on the forum :D

But yeah, I'm back again! Thanks for the warm welcomes :)

_________________
Prince Deral Lionbane, head of the House of Lionbane, Lord of Lionstone and Warden of Tor Charta

Luna, try not to beat them too hard. They are proud about their pseudo-glorious past and their present nothingness, you know.
-Elmoth, about Caledorians
Top
 Profile  
Reply with quote  
TemporaryElias
PostPosted: Sat Mar 10, 2018 11:44 pm 
Offline

Joined: Sun Mar 04, 2018 8:52 pm
Posts: 1
Hello. I had just reactivated my account Elias Kalderon and was amazed it still worked, but then I tried to change my email address and I was suddenly logged out and it said the account was inactive. Resending the activation email did not work. Could a friendly Loremaster help me out?
Top
 Profile  
Reply with quote  
SpellArcher
PostPosted: Sun Mar 11, 2018 10:12 pm 
Offline
Green Istari

Joined: Sat Sep 13, 2008 11:26 am
Posts: 12330
Location: Otherworld
I'll confess I don't know how to fix this Elias. Hopefully Rod will be along soon.

_________________
A New Blog (Orcs and Goblins)
viewtopic.php?f=5&t=70550
Cavalry Prince Reloaded
viewtopic.php?f=80&t=70001
Top
 Profile  
Reply with quote  
Prince of Spires
PostPosted: Mon Mar 12, 2018 8:08 am 
Offline
Auctor Aeternitatum
User avatar

Joined: Wed Apr 22, 2009 1:07 pm
Posts: 6923
Location: The city of Spires
I'll check it out for you. What email address should be linked to the account?

Edit: I've reactivated the account. you should be able to log in again. Let me know if the email address still needs changing or if something isn't working yet.

Rod

_________________
Eirik wrote:
Please try to remember that, no matter how 'official' the source seems, rumours are basically just a dictionary combined with a random number generator

For Nagarythe: Come to the dark side.
PS: Bring cookies!

Check out my plog
Painting progress, done/in progress/in box: 167/33/91
Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  Page 1 of 1
  [ 24 posts ] 

Board index » Hobby discussion / Port of Lothern » Announcements / Website topics

All times are UTC


Who is online

Users browsing this forum: No registered users and 2 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group